Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned:
- Custom or personalized orders (including private-label items)
- Final sale items (clearly marked at checkout)
- Gift cards
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@cireliaapparel.com.
Shipping Returns
To return your product, you should mail your product to: 1500 N GRANT ST STE R, DENVER, CO 80203. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Wholesale / Bulk Orders
For wholesale orders, please refer to your wholesale agreement. Damaged or defective bulk shipments must be reported within 7 days of delivery with photographic evidence.
Contact
If you have any questions on how to return your item to us, contact us at support@cireliaapparel.com or call 2139804079.